CUSTOMER CARE

SHIPPING

Please allow 2-3 business days for order processing and shipment, and an additional 2-4 business days for delivery. International orders may take 7-14 days to arrive.
For expedited shipping please email info@gavanics.com prior to order.
You will receive a tracking number by email once your order has been processed.

Buyers will be held responsible for any restrictions, duties, taxes, and any other fees collected from the destination country prior to ordering.
Gavanics will not be responsible for any duties, taxes, or customs fees under any circumstances.

RETURN

Our policy lasts 14 days. If 14 days have gone by since you received your purchase, unfortunately, we can’t offer you a refund or exchange.
If the return/exchange does not pass inspection, it will be mailed back to you.
Please return the item in the condition it was packaged and sent. If there is excessive wrinkling, the return is subject to denial.
All items must be unworn and unwashed.
Original tags must be attached.
Items covered in animal/human hair will NOT be accepted.
Items that smell like smoke, cologne, or deodorant cannot be accepted.
It may take up to 7-15 business days for returns to be processed.

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